As a Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering strong customer relationships, and ensuring long-term customer satisfaction and retention. This role requires a proactive, customer-centric approach with a strong understanding of CPaaS solutions.
Serve as a trusted advisor and advocate for higher education partners driving adoption, engagement, and measurable student success outcomes through proactive relationship management, strategic planning, and cross-functional collaboration, owning a portfolio of institutional partners and ensuring each customer achieves meaningful value from their TimelyCare partnership.
As a Mid-Market Customer Success Manager, be the primary point of contact for Mid-Market accounts, ensuring their success and satisfaction with Nabla. Manage relationships with enterprise customers, drive product adoption, be responsible for retention and growth, and work closely with our product team to shape the product roadmap based on customer feedback.
Looking for a Healthcare Customer Success Manager to grow trusted relationships with hospital customers and ensure their long-term success. Responsible for the day-to-day relationship with a book of customers and maintain a holistic, data-driven view of their overall experience with every team and Bluesight solution. Interfaces with customers and builds relationships across the customer organization.
You will be the strategic partner to our customers—guiding them through onboarding, driving product adoption, and helping them translate data-driven insights into business impact. You’ll ensure our customers realize fast time-to-value, renew with confidence, and grow with us over time.
You’ll own the executive-level relationship for some of the world’s most sophisticated security organizations, helping them realize measurable gains in Identity Attack Path Management (APM) maturity through our BloodHound Enterprise platform and services portfolio. This role is about strategy, trust, and orchestration. You’ll connect the dots between technical delivery and executive value, working across TAMs, Project Managers, Renewals, Services, and Product to unify the customer experience.
As a Customer Success Analyst at H1, you’ll onboard, train, and manage a broad portfolio of low-ARR accounts across our Medical and Clinical product lines, supporting the Customer Success team through user training, usage metrics and trend analysis, and the creation of standard client materials. You will serve as a trusted partner to clients—proactively identifying opportunities to deliver value and ensuring successful adoption of H1 solutions.
As a Pulse Customer Success Manager at AuditBoard you’ll manage a large book of SaaS customers using digital engagement, automation, and data-driven strategies. This role focuses on delivering value at scale — ensuring product adoption, driving retention, and uncovering growth opportunities — while maximizing efficiency and customer experience. You’ll partner closely with Customer Marketing, Product, and Operations to support thousands of users through lifecycle programs and tech-touch engagement.
The Customer Support Specialist with BEP will focus on resolving errors that have caused an interruption in our data feeds. This is a front-facing role where they will be interacting with customers over the phone while working in Salesforce, Excel and our proprietary software to provide the best in customer support. The ideal candidate will work from our Waltham, MA office, we are also accepting remote applications.
You'll be responsible for onboarding new Enterprise customers and driving adoption throughout the customer lifecycle, culminating in seamless renewal events, as well as driving expansion opportunities within existing customers by identifying new use cases and teams and successfully introducing Scribe solutions.