Owns strategy, retention, and expansion for a portfolio of high-value accounts to drive revenue growth and long-term partnership value.
Acts as a strategic consultant to executive clients on marketing, employer branding, recruiting strategies, and inclusive hiring practices.
Analyzes account performance data and industry trends to inform strategic recommendations and maintain accurate forecasting for renewals and expansion.
CareerCircle provides workforce inclusion and recruiting solutions, helping clients with marketing, employer branding, and inclusive hiring. The company operates with a culture of accountability and strategic thinking, leveraging cross-functional teams to deliver client outcomes.
Drive success for high-growth enterprise customers by ensuring they achieve maximum value from the platform and acting as a strategic advisor.
Cultivate strong relationships and develop tailored strategies for customer growth and retention, while leading impactful marketing strategy sessions.
Collaborate cross-functionally with Sales, Product, and Support teams to share insights, identify upsell opportunities, and address technical issues.
Postscript provides ecommerce brands with a platform to run world-class SMS marketing programs. It is a 100% remote organization with over 250 employees, backed by top investors and focused on innovation in the SMS channel.
Drive customer retention and growth through adoption, support, and value demonstration for Digital and Smart Business Engagement model customers.
Nurture and support customers throughout their journey, meeting renewal targets and ensuring they become referenceable while tracking interactions in Salesforce.
Partner with global sales executives, support deal execution, and identify new opportunities by monitoring customer growth and product utilization.
QAD is a global leader in next-generation SaaS manufacturing and supply chain solutions. The company has a collaborative culture of smart, hard-working people and is focused on growth and opportunity.
Build and maintain strong, long-term strategic partnerships with enterprise customers, acting as their primary post-sale contact and trusted advisor.
Drive maximum product value, adoption, and utilization by understanding customer goals, aligning product capabilities, and conducting strategic reviews to demonstrate ROI.
Own the customer renewal process, proactively manage risks, and identify upsell opportunities while acting as the customer advocate to influence internal roadmaps.
Teramind is a global leader in predictive, AI-driven user behavior analytics, insider risk management, and workforce intelligence to safeguard organizations. It is a fully-remote company thriving since 2014, emphasizing flexibility, diverse global teams, and a culture valuing new ideas, experience, and talent incubation.
Manage a diverse block of customers to ensure successful delivery of global EAP, behavioral health, wellness, and work-life services.
Utilize relationship management skills to strengthen customer experience and collaborate with internal partners for flawless service.
Oversee customer satisfaction and profitability, implement effective program delivery, and retain and grow the book of business.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, helping individuals and organizations thrive globally. It serves over 75,000 customers worldwide, touching more than 160 million lives across 200 countries, with a substantial presence among Fortune 500 companies.
Own a portfolio of 150–300 customers with clear accountability for retention, adoption, and expansion outcomes.
Proactively engage customers through calls and meetings to drive value and lead renewal strategy and execution.
Monitor health signals and usage data to prioritize high-impact actions and identify expansion opportunities in partnership with Sales.
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. The company delivers integrated, AI-powered solutions to unlock student engagement and empower teachers across K–12 classrooms.